Case study: No.1 Colmore Square

Compass Security Innovations Limited pride themselves on providing excellent customer service, premium solutions and attention to detail on every project.

Our team were recently awarded a large commercial project in Birmingham, where the team were required to upgrade the current failing Access Control System at No.1 Colmore Square.

The Customer

No.1 Colmore Square are second to none in the heart of Birmingham’s commercial business district.

Occupying a prominent position in Birmingham’s bustling commercial heart, the revered Colmore Business, No.1 Colmore Square offers a unique opportunity for office space in the city’s most sought-after location. Recently remastered to a superb standard, the building is already home to blue chip businesses including financial services giant EY, global property firm Cushman & Wakefield.


The Challenges

Housing two of the biggest firms in the region, who occupy a large amount of the building we were tasked with upgrading a failing access control system with a new Avigilon IP Access Control System whilst causing minimal disruption and avoiding any access issues for the busy tenants.

Not only did we have the challenge of avoiding disruption but this project was completed in the peak of the Coronavirus Pandemic and our engineers made sure that not only did they keep themselves safe but all tenants, staff and visitors on site.


The Solution

We proposed an Avigilon IP Access Control system which can be integrated into the Avigilon IP CCTV System which is budgeted for in the future.  To eliminate the costs of implementing a complete set of new Access Control Cards and the time to input all the information into the system (being that there are just short of 5,000 users). CSI downloaded all the card and user information from the old obsolete Access Control System and inputted the data into a CSV file to enable the easy programming of the data onto the new Access Control System.

To help with visitor access and to avoid contact during the currently climate, CSI installed mobile ready HID Access Control Card Readers and non-touch request to exit buttons. Users can now access the premises with a flash of their own mobile phone or from the comfort of their own vehicle

The system has been integrated onto the facilities IT Network, which enables security, reception and facilities the access onto the system to make any necessary changes. This has proven to speed up the process for the tenants to gain access to the building.


The Results

Upon completion Compass Security Innovations Ltd were awarded the maintenance contract for the Access Control and CCTV System on site along with the chance to upgrade the full CCTV System. Due to the service provided by Compass Security Innovations Ltd and the quality of the product installed the Landlord made the decision to move forward with Avigilon and will now specify any future Installations are Avigilon.

Following on from the success of the project, Compass Security Innovations Ltd, Avigilon & Ashdown Phillips have been tasked with further installations.

Contact our team if you would like to discuss securing your premises with the best innovative technology that meet your business’s needs


Case study: Craftsman Manufacturing Limited

About the Client

Based in Bradford but serving clients throughout the UK, Craftsman Manufacturing has been designing and producing stainless steel catering equipment for over 25 years. Manufacturing a wide range of products, from bespoke servery counters to refrigeration solutions, sinks and cladding, they need to ensure their premises are well protected to keep their operation running smoothly.

Andrew Thorpe, the Managing Director of Craftsman Manufacturing got in touch with our team and expressed his concerns over his current security systems. He was experiencing several problems with his CCTV and fire and intruder alarms, but the company responsible for these items had failed to resolve them. Andrew came to our team for a more reliable company and to receive help to resolve the issues he had with his security.

The Solution and how we helped

With customer service being a priority to the team at Compass Security Innovations, we were disappointed to hear how Andrew had been let down by his previous supplier – and promised that we’d get everything back up and running, with required improvements, as soon as we could!

Our experienced engineers visited the client’s premises in Bradford and evaluated the existing system. We then offered several system recommendations for comparison, with a range of investment options. We also worked with Andrew to identify the best CCTV, fire and intruder alarm system for his requirements and budget. Finally, we installed a new system, retaining as much of the existing equipment as feasible in order to provide the best possible value.

Andrew and his team were delighted with our service and advice and said “I’m extremely happy with CSI’s solutions and the high quality of workmanship they provided. Their customer service was excellent at every stage and I’m now confident that I have both a supplier and a system I can trust.”

Thank you to Andrew for getting in touch, we are so pleased we could solve your issue.


If you’re looking for an honest and reliable commercial security company, call our friendly team on 0845 075 1055!